What is Sotchoku?
Sotchoku is a leadership philosophy rooted in a simple idea: that clear, direct conversations delivered with respect are the foundation of high-performance cultures. Based on timeless Eastern principles and modern behavioral science, Sotchoku equips leaders with tools to navigate conflict, inspire trust, and speak with courage β even when itβs hard.
The HOLD Technique: Structure for the Conversations that Matter
HOLD is a four-step method rooted in the Sotchoku philosophy, designed for high-stakes, emotionally intelligent communicaiton. We call it the HOLD technique because we are seeking to hold space for the other person to share their perspective while also holding firm to our needs in the conversation.
H: Humble Beginning
Check the moment. State your intent. Soften the ground.
L: Listen. Look. Lead.
Listen with empathy. Look for ownership. Lead with grounded resolve.
O: Observe the Behavior and Inquire
Focus on the "what," not the "who." Invite their perspective.
D: Drive Solutions. Deepen Respect.
Collaborate on next steps. Reaffirm care.
Whether you're giving feedback, resolving conflict, or coaching a direct report, HOLD helps leaders navigate discomfort while strengthening trust